📦 Shipping Policy

✨ Our Promise

We are committed to bringing the serene, sacred beauty of Himalayan art to customers around the world. We work with reliable international logistics partners to ensure your spiritual treasures arrive safely and quickly, so you can enjoy their peaceful energy as soon as possible.

⏱️ Order & Delivery Time

Your order will be processed in two phases:

【Processing Time: 3–4 business days】

Each piece is carefully inspected and packed by hand to honor its sacred heritage and fine craftsmanship. Orders are processed in the sequence they are received.

【Delivery Time】

• United States: 3–7 days

• Germany, France, UK, Italy: 3–7 days

• Australia, New Zealand: 3–7 days

• Japan, South Korea: 2–3 days

• Singapore, Malaysia, Thailand: 2–5 days

• Canada: 4–6 days

The above is only a partial list of countries. If your country is not included, please contact us:
Email: KhyleChao@snowlotusart.com
WhatsApp: 12077169576
We will reply to you as soon as possible.

📌 Important Notes

• Possible delays may occur due to holidays, customs, weather or logistics.
  

• Free extra protective packaging for framed thangkas & fragile items.
  

• All orders include tracking information, so you can follow your package’s journey from the SnowLotusArt studio to your door.

📝Order Tips for Smooth Delivery

• Provide correct full name, phone, email and detailed shipping address.
  

• Special requests must be noted at checkout or sent within 12 hours of ordering.
  
  

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Free shipping is available to these regions:
👇👇👇
DDP (duties & taxes included) is not provided.

Japan, South Korea, Singapore, Malaysia, Thailand, United Arab Emirates, Saudi Arabia, Vietnam, Indonesia
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👇👇👇This decision is based solely on logistics and customs constraints—we are unable to guarantee reliable delivery, timely customs clearance, or order protection in these areas. Our priority is to provide a consistent, safe shopping experience for all customers, and we will revisit these regions as global logistics networks improve. 👇👇👇

Regions included:

Free shipping is available to these regions:
👇👇👇
United States, Canada, United Kingdom, 27 EU Member States (Germany, France, Italy, Spain, Netherlands, Belgium, Luxembourg, Denmark, Ireland, Finland, Sweden, Norway, etc.), Australia, New Zealand, Norway, Sweden, Denmark, Finland, Iceland, Israel, Qatar, Kuwait, Bahrain, Oman, Hong Kong (China), Taiwan (China), Lithuania, Latvia, Estonia

- Orders ≥ $300:
DDP shipping (all duties & taxes included).

- Orders < $150:
Free shipping (duties & taxes are the buyer’s responsibility).

- For orders between $150–$299:
- Free Standard Shipping (import duties and VAT are the buyer’s responsibility)

- Optional Paid DDP Shipping (calculated at 10–15% of the order value, capped at $30)

Thanks for checking!